Contact Information

Helsinki Marketing is a marketing company owned by the City of Helsinki. Helsinki Marketing is responsible for Helsinki’s operative city marketing and business partnerships.

Helsinki Marketing’s scope of operations covers marketing activities related to tourism, congresses, events and business promotion, application procedures for major events and congresses, some of the city’s event productions, and tourist information services. Its target audiences include local residents and international tourists, decision-makers and experts. Helsinki Marketing works in close cooperation with the departments and units of the City of Helsinki. 

The company’s former marketing name was Visit Helsinki. The name Helsinki Marketing reflects the company’s expanded scope of operations.

Route Planner

Helsinki Marketing

Helsinki Marketing

P.O. Box 28
FI-00099 City of Helsinki

Billing address:

e-invoicing:
OVT: 003705869776
Operator: Maventa

Invoices by e-mail: 05869776(a)scan.netvisor.fi

Helsinki Tourist Information

Helsinki Tourist Information provides free information about the city, main attractions, events, and services. The Tourist Information provides tips and advice for making the most of your holiday. At the same time you can pick up brochures and maps.

Helsinki Tourist Information
Helsinki Central Railwaystation, West Wing, Elielinaukio 3
Opening hours during the summer season 1.6.-14.9. Monday to Saturday from 9am to 6pm, and Sundays and Public Holidays from 9am to 4pm
Opening hours during the winter season 15.9.-14.5. Monday to Friday from 9.30am to 5.30pm, Saturdays and Sundays and Public Holidays from 10am-4pm

In the summer you can get information from the green-clad Helsinki Helpers who patrol the streets and points of interest, as wells the The Helsinki Biennial Pavilion on the Lyypekinlaituri pier which is open from the 12th of June to 31st of August, every day from 9.30pm to 5.30pm, and from the 1st of September to 26th of September from Wednesday to Sunday 10am-17.30pm.

All our services will be carried out concerning safety matters and we kindly ask all our visitors to follow the safety and hygiene instructions carefully.

The Tourist Information services at the Helsinki-Vantaa airport have ended at the end of 2020.

Helsinki Tourist Information's electronic service channels are open daily from 9 am to 4 pm.

Telephone service: 09 3101 3300
E-mail: Helsinki.touristinfo@hel.fi
Chat: the service is open on the myhelsinki.fi page
You can also contact us via the MyHelsinki and VisitHelsinki Facebook pages.

Arrival and accessibility

Transportation

Helsinki Tourist Information is well connected by public transport, as it is located in Helsinki Central railway station. The nearest stations for bus, tram or metro are Rautatientori and Elielinaukio. For more information on public transport connections visit HSL website. There are also five city bike stations in the immediate proximity of the main railway station: Töölönlahdenkatu, Kiasma, Rautatientori/länsi, Kaisaniemenpuisto and Rautatientori/itä.

Accessibility

The route to the main entrance

The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open. The foyer is cramped. The building has several entrances, some of which are automatic sliding doors.

In the facility

The customer service point is on the same floor as the entrance. The customer service point has directions to the different facilities. The doors in the customer service point stand out clearly. The glass doors have contrast markings. The waiting room of the customer service point has no queue number system. The waiting room has chairs.

Helsinki Marketing

Contact information
CEO
Laura Aalto
+358 40 507 9660
laura.aalto@hel.fi
Director, Global Sales
Leena Lassila
+358 50 308 0322
leena.lassila@hel.fi
Director, Communications & PR
Vappu Mänty
+358 50 401 3548
vappu.manty@hel.fi
Director, Marketing
Anu Syrmä
+358 40 5412 261
anu.syrma@hel.fi
Head of Partnerships and Networks
Jenny Taipale
+358 40 336 0973
jenny.taipale@hel.fi
Managing Editor
Maarit Kivistö
+358 40 676 1576
maarit.kivisto@hel.fi
Tourist Information Manager
Mari Somero
+358 40 334 1246
mari.somero@hel.fi
PR Manager
Sara Jäntti
+358 40 709 2913
sara.jantti@hel.fi
Senior PR Manager
Leena Karppinen
+358 40 334 6384
leena.karppinen@hel.fi
PR Manager, Influencers
Yi Zhang
+358 40 507 3458
yi.zhang@hel.fi
Partnership Manager
Juha Riehunkangas
+358 40 567 5587
juha.riehunkangas@hel.fi
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