Frequently asked questions about Helsinki
All the FAQ you need
In a need of answers? Frequently asked question about Helsinki will guide you through some of the common topics that have landed on our mailbox. Didn’t find what you were looking for, or simply hungry to know more about Helsinki? Click the links below!
No stupid questions
This frequently asked questions (FAQ) section on is like your trusty sidekick for all things Helsinki! Got questions about the coolest attractions, everyday dazzle, or zipping around the city? We’ve got you covered. Whether you’re a first-time visitor or a seasoned Helsinki explorer, this handy guide is packed with practical tips and local secrets to make your adventure as smooth as a dip in a Finnish sauna—minus the steam! Dive in and discover everything you need to know to enjoy the city to the fullest.
Can I drink the tap water in Helsinki?
Yes, you most certainly can! According to the UN World Water Development Report, the water in Finland is the cleanest in the world. So yes, it is safe to drink the tap water in Helsinki and you can fill your bottle almost anywhere you go (including your hotel room).
How can I travel from the airport to Helsinki centre (or vice versa)?
The airport is best reached by train I or P, and the journey takes half an hour. Tickets can be purchased from vending machines, R-kiosks or the HSL app. Bus 600 also goes to the airport, but the ride takes almost an hour.
Is Helsinki a safe city?
Yes, it is. Helsinki is generally a very safe city to live in, visit, and move around in at any time of the day or night, especially when compared to any city of a similar size worldwide. Saying that, normal caution is still advised when moving in large crowds or busy areas (e.g. large events and tourist attractions such as the Senate Square) – these are pickpockets’ dream spots! And the caution goes: secure your valuables and limit the amount you carry with you, be wary of distractions and stay aware.
Where is Helsinki’s birthplace?
Helsinki was founded in the current Koskela area beside the “Old Town Rapids” in 1550. The name of the city comes from these rapids: the original Swedish name Helsinge fors became Helsingfors, from which the Finnish name Helsinki is derived. The city centre was moved to Kruununhaka in Downtown Helsinki some hundred years later for easier sea access.
Is Suomenlinna fortress open today?
The Suomenlinna Sea Fortress is open every day of the year, and the municipal ferry from the Market Square departs every 20-60 minutes from six in the morning to midnight. The museums, cafés and shops on the islands are open daily. You can check the exact opening hours before your trip on the website suomenlinna.fi.
How many islands and kilometres of coastline are there in Helsinki?
There are about 300 islands off the coast of Helsinki, many of which can be reached in summertime by ferry, waterbus or your own boat. The city’s shoreline stretches approximately 130 kilometres, and Helsinki is surrounded on three sides by the sea. Locals spend a lot of time in the archipelago in the summer either on short day trips or by boat.
Why are all the street names in two languages?
All street names are in two languages, Finnish and Swedish, because Finland has two official languages. Finland was part of Sweden up until 1809, so having two languages is part of our cultural heritage. Both languages are obligatory in school curricula.
When in Helsinki, can I pay in dollars/ pounds/ kronor?
There are only a few places in the centre of Helsinki that allow you to pay in foreign currencies. Some stall keepers at the Market Square might also accept foreign money, but you would have to ask. The official currency in Finland is the euro (EUR).
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I’ve heard that the air and nature in Helsinki is particularly clean and beautiful – is it true?
Yes! Helsinki is all about the beautiful surrounding urban nature. The air quality in Helsinki is really good for a capital city, as it is surrounded by the sea. Quiet nature destinations can be found throughout Helsinki, both in the forests and along the seashore. Most can be reached within 15 minutes from the city centre, and they are easily accessible from the homes of all Helsinki residents.
Where can I see the architecture of Alvar Aalto and the best Art Nouveau architecture?
Legendary Finnish architect Alvar Aalto had a significant influence on the modern development of Helsinki and many other Finnish cities. In Helsinki, Aalto’s best-known works include Finlandia Hall, Stora Enso’s head office (the so-called Sugar cube) and Aalto’s home and studio in Munkkiniemi.
Some of the most intact Art Nouveau (or Jugend, as we call it in Finland) neighbourhoods in Europe can be found in Finland and especially Helsinki. Jugend buildings reflect our cultural heritage and, especially in the case of Helsinki, the National Romantic movement, which drew on our national epic the Kalevala and nature. Some of the best places for marveling the fairytale-like Art Nouveau buildings are Eira, Katajanokka and Kallio.
How many steps lead up to the Helsinki Cathedral?
Designed by Carl Ludvig Engel, Helsinki Cathedral rises majestically over Senate Square and can be reached by climbing up 46 steps. The steps are a popular place for both fitness and relaxation among locals.
When is the darkest / coldest time of year in Helsinki?
The darkest season is November-December, when the daytime lasts less than six hours at its shortest. Although the average temperature varies considerably from year to year, the coldest time is usually in January-February; the average temperature in January is -4c and in February -5c. The brightest season is around Midsummer and the warmest time of the year is usually in July and August.
Where and when can I see snow in Helsinki?
The peak winter season in December, January and February is naturally the best and most probable time of the year to enjoy the snowy scenery in Helsinki. Finland is known for its variable climate, however, so snow can fall anytime between October and May.
Some winters are snowier than others, and if you happen to be visiting at a time when there is no snow on the ground, you can always visit the indoor skiing hall at Kivikko, which is usually open from October to February. Inside the hall you can try all kinds of winter activities, including cross-country skiing and sledding. There is also a Winter World there, where you can play in the snow and enjoy winter activities even in summertime from May to the end of August.
Where in Helsinki can I see the Aurora Borealis?
The Northern Lights, or Aurora Borealis, can be seen in Finland mostly in northern Lapland. In the very south of Finland, where Helsinki is, it is statistically only possible to glimpse the Northern Lights around one night a month. But it is possible! You just have to be away from the city lights and the night should be clear, not cloudy. Suomenlinna island or Taivaskallio in Käpylä are places where people have reported seeing the lights in the autumn and winter.
If virtual Aurora is enough for you, go and see them at the Finnish Nature Centre Haltia!
Where in Helsinki can I see reindeer?
Nuuksio National Park is the southernmost place in Finland where you can see reindeer. The Nuuksio Reindeer Park lets you experience the magic of the North, enjoy great food and even feed lichen to the reindeers. It’s worth making a group booking in advance if you want to take part in a guided tour or special programme.
What is the best area to stay in Helsinki?
Next to Helsinki downtown, the city has many cool districts to explore and enjoy. There’s no simple answer to what is the best area to stay in, as it depends on the kind of attractions, activities and things you like. Kallio neighbourhood is a great place for those interested in trendy cafés and affordable nightlife, Kamppi for art and culture enthusiasts, Pasila is filled with unique brutalism architecture and street art, while Design District hold true design treasures and unique hotels to relax in. Read more about Helsinki neighbourhoods and decide for yourself!
