Helsinki Tourist Information

Discover Helsinki with ease! Our friendly team helps you in several languages. Reach us to make most of your stay!

Helsinki Tourist Information provides free information about the city, main attractions, events, and services. You can reach us by telephone and email, chat with the virtual assistant Lokki, or why not visit us? In the summertime our staff can be found patrolling on the streets. See most up-to-date information on the service times from the link below.

Photo Suvi Kinnunen
Helsinki Helpers (1)

Directions to your happy place

Helsinki is a seaside gem with a quirky, Nordic twist! Nestled along the sparkling Baltic Sea, this vibrant city is where urban culture dances hand-in-hand with coastal nature. Whether it’s the fresh sea breeze or the laid-back vibe of the locals, something about Helsinki just makes you feel right at home. And let’s not forget—it’s the capital of the happiest country on Earth! So reach out to the Helsinki Tourist Information to learn more, receive tips and advice for making the most of your holiday, and pick-up those brochures and maps to find your way.

You can also email us helsinki.touristinfo(at)hel.fi

Maps:

Official Helsinki Map 2025

Digital map and guidebook: Helsinki City Map



Helsinki Tourist Information

Virtual assistant Lokki

Virtual assistant Lokki answers queries and shares information around the clock.

Chat with Lokki

Visit to say hi

Helsinki Tourist Information Office is located in the historical center of Helsinki, in the corner of Aleksanterinkatu and Sofiankatu streets.

Helsinki Tourist Information Office
Address:
Aleksanterinkatu 24, 00170 Helsinki

15.9.2025-14.5.2026
Mon-Fri
9.30-17.00
Sat-Sun
10-16

Exceptional opening hours:
16.12.2025: The Tourist Information services close at 15.30 due to staff training
24.-26.12.2025: Closed
1.1.2026: Closed

Helsinki Tourist Infopoint in Helsinki Central Library Oodi is closed for the winter.

Contact us

Toll-free telephone service is open:

Mon-Sat:
9–16
Sun closed

Exceptional opening hours:
16.12.2025: The Tourist Information services close at 15.30 due to staff training
24.-26.12.2025: Closed
1.1.2026: Closed

E-mail: helsinki.touristinfo@hel.fi

Call +358 931 013 300